Refund Policy
Refund Policy – Digital Product Purchases
Last Updated: 2nd April, 2025
At StandardsZone, we provide high-quality digital standards to businesses and professionals worldwide. Since our products are delivered in a digital format, we maintain a strict no-refund policy after the product has been downloaded. Please review this policy carefully before making a purchase.
- Refund Eligibility – Before Downloading
We offer refunds only if the purchased digital product has not been downloaded. If you have not yet accessed your file and wish to request a refund, you must submit your request within 7 days of purchase.
- How to Request a Refund
To request a refund, follow these simple steps:
✅ Email us at info@standardszone.com with your order number and reason for the refund request.
✅ Our team will review and verify your request within 5-7 business days.
✅ If approved, we will process your refund after deducting 3% of the total payment (to cover third-party payment processing fees).
✅ The refund will be credited to your original payment method within 7-10 business days.
- Non-Refundable Cases
❌ Downloaded Products – Once the product has been downloaded, it is non-refundable.
❌ Incorrect Purchases – Refunds are not granted for incorrect product selection, change of mind, or compatibility issues.
❌ Late Requests – Requests made beyond 7 days of purchase will not be considered.
- Secure Transactions & Fair Policy
We ensure secure transactions through trusted third-party payment gateways. The 3% deduction covers the processing fees we incur for refunds. We encourage customers to carefully review product details before purchase to avoid any issues.
- Need Help? Contact Us
For any refund-related inquiries, feel free to reach out:
📧 Email: info@standardszone.com
🌍 Website: www.standardszone.com